Refund Policy

Legal Entity

MonoCorp is a product operated by Cognitropy. All references to "MonoCorp," "we," "us," or "our" in this Refund Policy refer to Cognitropy.

14-Day Money-Back Guarantee

We offer a full refund within 14 days of purchase. If you are not satisfied with MonoCorp for any reason, simply request a refund within 14 days of your purchase date and we will process it promptly. No questions asked.

Refund Conditions

  • Refund requests within 14 days of purchase are automatically approved
  • Refund requests are processed via email
  • Refunds will be issued to the original payment method

Refund Process

To request a refund, please follow these steps:

  1. Send an email to support@monocorp.ai
  2. Include "Refund Request" in the subject line
  3. Provide the email address used for purchase and your order number

Refund requests are processed within 3-5 business days. The refund will appear in your account within 5-10 business days depending on your payment provider.

After 14 Days

After the 14-day guarantee period, we review refund requests on a case-by-case basis. We are committed to customer satisfaction and will work with you to resolve any issues you may have with the product.

Please contact us at support@monocorp.ai to discuss your situation and we will do our best to find a fair resolution.

Technical Support

If you experience any technical issues while using the product, please contact support@monocorp.ai before requesting a refund. Many issues can be resolved quickly, and we're here to help you get the most out of MonoCorp.

Contact

If you have any questions about our Refund Policy, please contact us at:

Business Name: Cognitropy
Email: support@monocorp.ai

Last updated: January 7, 2026